If you are looking for experienced experts to take or make calls to your customers, we can help.
vetfone™ is the UK’s number 1 veterinary support helpline. We have over 26 RCVS registered Vet Nurses, supported by vets, who handle thousands of calls every month on behalf of pharmaceutical companies, pet industry and pet charities so you can be assured we are very experienced in matching our service to your needs.You might want:
- An expert 24/7 advice helpline to support one or more products for specific time periods.
- Pass any out of hours calls to us to extend your current in house helpline support or pharmacovigilence responsibilities
- Make outbound calls to improve sales through increased pet owner compliance, repeat purchase or research campaigns.
- An online interactive portal ‘Ask the Expert’ on your website answering specific questions about your products or therapy areas.
Our RCVS registered Vet Nurses are all trained in telephone communication and call flow skills, but still retain their genuine empathetic approach to your customers and their pets.












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